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Checking if your phone is unlocked

What a carrier lock is, how to check, and who can remove it.

What a carrier lock is

Phones sold on a contract are often locked so they only work with that carrier’s SIM or eSIM. A locked phone will refuse to activate a onesim profile even if the model supports eSIM.

On iPhone

Open Settings › General › About and look for “Carrier Lock”. “No SIM restrictions” means unlocked. If it names a carrier, the phone is locked to them.

On Android

There is no single reliable setting across manufacturers. The dependable check is to ask your carrier, or to try a SIM from another network.

Getting it unlocked

Only the carrier that sold the phone can unlock it. Most do so on request once the contract terms are met; some charge a fee. onesim cannot unlock a phone.